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Shipment

Payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered worldwide.

Shipping costs (including legal value added tax)

Deliveries within Germany (Germany):

We charge a flat rate of 6.99 € per order for shipping and handling.

For deliveries to German islands, an island surcharge of 12.00 € is added to the shipping costs.

For the shipment of bulky goods (freight forwarding) we charge as follows:
e.g. 119 € per vehicle Segway on pallet

Bulky goods are marked as such in the article description.

Deliveries abroad

We calculate the shipping costs abroad as a lump sum as follows:

Austria

per parcel up to 30 kg: 11,90 € incl. 19 % VAT

forwarding agency: 119 incl. VAT plus transport insurance

Belgium, Bulgaria, Denmark (incl. Faroe Islands and Greenland), Estonia, Finland, France, Greece, Great Britain (incl. Isle of Man, Guernsey, Jersey), Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal (incl. Azores and Madeira), Romania, San Marino, Sweden, Slovakia, Slovenia, Spain (incl. Balearic Islands and Canary Islands), Czech Republic, Hungary, Cyprus

per parcel up to 30 kg: 14,95 € incl. 19% VAT

forwarding agency: 139 € incl. 19% VAT plus transport insurance

Switzerland, Liechtenstein, Norway, Vatican City

  •  up to 2 kg 16,95 Euro incl. 19 % VAT
  •  up to 5 kg 19,95 Euro incl. 19 % VAT
  •  up to 10 kg 23,95 Euro incl. 19 % VAT
  •  up to 15 kg 28,95 Euro incl. 19 % VAT
  •  up to 20 kg 33,95 Euro incl. 19 % VAT
  •  up to 30 kg 43,95 Euro incl. 19 % VAT
  •  up to 60 kg 79,95 Euro incl. 19 % VAT
  •  from 60 kg 99,95 Euro incl. 19 % VAT


For the dispatch of bulky goods (freight forwarding) abroad we charge as follows:
price on request

Bulky goods are marked as such in the article description.

Customs duties

When shipping to non-EU countries, additional customs duties and fees may apply, which are not included in our invoice amount. In this case, the total amount plus any customs fees, which are levied directly by the respective customs authorities.
Return shipment to PT Pro

As a matter of principle, we do not assume the costs for carriage forward delivery to us, neither in the case of revocation nor in the case of warranty. We do not accept unfree shipments. An assumption of costs is excluded. Please contact us to choose the cheapest shipping method. Many thanks!

Terms of delivery

As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 3 - 7 days, in case of foreign deliveries within 7 - 10 days after the conclusion of the contract (in case of agreed advance payment after the date of your payment order).
Please note that there is no delivery on Sundays and holidays.
If you have ordered articles with different delivery times, we will send the goods in one joint shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

If you collect the goods yourself, we will inform you by e-mail about the availability of the goods and the collection options. In this case no shipping costs will be charged.

Terms of payment

For deliveries within Germany (Germany) you have the following payment options:

  • Cash payment upon collection
  • Prepayment by bank transfer
  • Payment by direct debit (bank collection)
  • Payment by credit card
  • Payment by PayPal
  • Payment by PayPal Express
  • Payment by PayPal Plus
  • Payment by instalment purchase (via PayPal)
  • Payment by paydirekt
  • Payment by Postpay
  • Payment on account
  • Payment by immediate transfer
  • Payment via amazon payments


For deliveries abroad you have the following payment options:

  • Prepayment by bank transfer
  • Payment by credit card
  • Payment by PayPal
  • Payment by PayPal Express
  • Payment by PayPal Plus
  • Payment by paydirekt
  • Payment by Postpay
  • Payment by immediate transfer
  • Payment via amazon payments
Further details on payment

Payment by invoice is possible under the following condition:

Shipping on receipt of payment
The invoice amount is to be settled within 10 days in case of payment on account.

In the case of payment by direct debit (bank collection), you revocably authorise us to collect the invoice amount from the specified account.

The direct debit takes place upon conclusion of the contract.
In case of payment by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, please find our contact details in the imprint.

The estimated shipping costs can only be used if the basket is not empty.

Contact

Shop, event and technical hotline

+49 9621 9141950

PT Pro Tours booking hotline

+49 176 84072221

PT Pro Mail

PT Pro on Facebook
Discover & Contact

PT Pro Service Center Bavaria
Feldbauerstraße 5a
92224 Amberg
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